Frequently Asked Questions

Answers to some of the common questions we are asked and covers topics like product features, performance, delivery and related subjects. 

 

What colour will the goggle/mask lenses be? 

The lens colour for the 'off the shelf' goggles will depend upon the model and colour chosen. They generally come in either grey, blue or clear. Where there is more than one colour option for a model, a blue goggle will come with blue lenses and a black/grey goggle with grey lenses. We include an indication of the lens colour in the product description/specification.

All diving masks come with clear lenses.

As standard, all custom made swimming goggles are supplied with clear plastic lenses, but we can add a tint if required.

 

Why are the lenses tinted? 

The lens colour is dictated by the model you choose. Some only come in one colour, some have a choice.

If the goggles are tinted the level of tint is designed to be dark enough to help reduce the brightness if used outside, but pale enough that they are suitable for indoor use as well.

 

How much will it cost and how long will it be before my order is delivered?

Please see our delivery section for full details.

 

Which goggles/masks have anti-fogging treatment? 

All our 'off the shelf' swimming goggles come with an anti-fog treatment. The custom made ones and diving masks do not.

The anti-fog treatment works by helping stop condensation from forming on the inside of the lenses. Over time the anti-fog treatment can break down and if you perspire more, even from day one, the standard anti-fog treatment may not be enough.  In these situations, supplementing with an anti-fog solution can prolong the effects.

Our custom made swimming goggles and diving masks do not come with any anti-fog treatment so a supplementary anti-fog solution may be needed.

Can I get spare parts?

If you have a broken or damaged swimming goggle then we may be able to help.

Some of the goggles and masks we sell are supplied as kits so we can supply spares.

 

Can I keep the frame and change lenses when my prescription changes?

If the goggle is supplied in kit form we can often get spare parts and new lenses.

 

Do you do non-prescription goggles?

We specialise in optical/prescription goggles, but we do have a couple of non-prescription models which can be viewed online.

 

How deep can I use the diving masks?

The diving masks do not have specific depth rating as with equalisation they can be used to most depths.

 

Which goggles/masks are latex free?

The majority of our goggles and diving masks are latex-free. We highlight this in the product description of each product.

 

Which goggles/masks have UV protection?

The majority of our 'off the shelf' swimming goggles offer UV protection. The custom made ones do not. We highlight this in the product description of each product.

The diving masks do not have UV protection although, as they are all made with toughened glass lenses, some protection is offered.

 

What are the lenses made of?

All of the swimming goggles are made with plastic lenses (usually polycarbonate).

All of the diving masks are made with toughened glass lenses.

 

What is the highest prescription you can do?

In our 'off the shelf' goggles the highest we can do is -12.00 for short-sighted corrections and +8.00 for long-sighted corrections.

In our 'off the shelf' diving masks we can do -10.00 for short-sighted corrections and +4.50 for long-sighted corrections

In our custom made models we believe that we can make almost any prescription simply contact us with your full spectacle prescription and we will be able to confirm availability and the cost.

What age will the product fit?

All of the prescription goggles and masks on this site are designed for people aged 16 and over. Anyone interested in prescription goggles/masks for under 16s should visit their own optometrist as these devices have to be supplied under the direct supervision (face to face) of a qualified professional.

Depending upon your face shape some models may fit better than others. Some people with smaller faces find the 'small' models fit better. For example, one design for smaller faces is the Speedo Aquapure Female. 

Use the product options filter 'smaller sized eye pieces' to help narrow down your options.

 

Can you supply prescription goggles/masks for children?

No, anyone interested should visit their own optometrist as these devices have to be supplied under the direct supervision (face to face) of a qualified professional.

 

What is the best way to care for my goggles/mask?

There are several things that you can do to help prolong the life of your goggles and masks.

For diving masks: Rinse with tap water after use and store in the storage case supplied.

For swimming goggles: Rinse with tap water after use and leave to air dry. Never rub the inside of the lenses as this can damage the anti-fog treatment. Use an anti-fog solution regularly. Do not use or leave in hot conditions e.g steam room, jacuzzi, bath.

 

Why are some of the goggles/masks more expensive than others?

Generally the more expensive goggles are either more specialist, have special features, are branded or made of higher quality materials.

However, this is not always the case, some of the cheaper products are still of excellent quality, it is just the suppliers sell them at a better price.

This is especially true for the Sutton Swimwear brand. As this is our own brand we are able to offer a better price even though they are an equivalent quality to much more expensive goggles.

 

Which goggle/mask has the biggest head-strap/nose-bridge?

This is a very difficult question to answer. All the goggles and masks have an adjustable head-strap so can be loosened or tightened to fit most people.

Swimming goggles: If you do have a particularly large head then one option is to order a Swans SRX with a spare component kit - this will then allow you to add an extra section to the head-strap. The nose bridges are again all of similar size (and can be adjusted or exchanged for nose width) but as the Aquasphere Eagle has a soft nose bridge it might be slightly better for those with a larger nose.

Diving masks: In the diving masks the nose sections are all very similar and should fit most people.

As a guide we have included an estimate of the unstretched circumference in the product descriptions under 'Approximate unstretched strap length'.

 

What if I don't like the products I have ordered when they arrive?

For all products (except custom made ones), so long as they are unused you can return for a full refund or exchange within 14 days of receipt.

Please see our section on returns for more information.

 

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